Customer Service Representative
All Weather Architectural All Weather Architectural Vacaville, CA Vacaville, CA Full-time Full-time $22.
50 - $24.
50 an hour $22.
50 - $24.
50 an hour 9 hours ago 9 hours ago 9 hours ago ALL WEATHER NEW HIRE BONUS Join our Team and receive a $600.
00 bonus Voted Best Places to Work in the North Bay Business Journal for 3 years in a row! POSITION SUMMARY Come join our dynamic Inside Sales team! We are looking for motivated and highly organized individuals who are detail oriented and possess superior communication skills, both written and verbal.
As a partner to our Outside Sales team, and the primary contact for our established customers, you will process quote and order requests and be a resource for product knowledge and post-sales support.
You will work closely with other departments to ensure timely and accurate information is conveyed to the sales team and our customers.
Here at All Weather, our #1 priority is our people.
We believe in a culture driven by our core values of Excellence, Empowerment, Respect, Integrity, Accountability, and Customer Service.
If you are committed to these values and possess the skills outlined above, we would love to meet you! Benefits offered to all full-time employees:
Medical, dental, and vision insurance 401(k) plan Vacation pay, sick pay, and 8 paid holidays Performance based bonuses REQUIRED EXPERIENCE Education:
High School Diploma or equivalent
Experience:
2
years of sales and customer service experience Computer Skills:
Proficient in MS Suite ESSENTIAL FUNCTIONS Interact with our customers, provide written quotes, information about products, and availability Estimate/quote prices levels 1-4, current lead times and other details associated with project Process customer orders on the daily basis to ensure quick turnaround and order accuracy Follow up with production department on project status, and communicate updates regularly to customer Consult with customers after sales or contract signings to resolve problems and to provide ongoing support Data entry Communicate project delivery requirements to production and continually update customer with expected delivery dates Initiate new customer account setup and forward information to accounting department CORE COMPETENCIES Strong communication skills, both written and verbal required.
Writes clearly and informatively Excellent people skills necessary to provide exceptional customer service Must be able to multi-task, and demonstrate strong organizational skills Ability to work independently and as a team; exercise sound judgement Computer literacy with the ability to learn new computer software PHYSICAL DEMANDS This position requires sitting for long periods of time; however, some filing is required.
This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
All Weather Architectural Aluminum provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, All Weather Architectural Aluminum complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Reasonable Accommodations Statement :
To perform this job successfully an individual must be able to perform each essential function satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Medical, dental, and vision insurance 401(k) plan Vacation pay, sick pay, and 8 paid holidays Performance based bonuses Interact with our customers, provide written quotes, information about products, and availability Estimate/quote prices levels 1-4, current lead times and other details associated with project Process customer orders on the daily basis to ensure quick turnaround and order accuracy Follow up with production department on project status, and communicate updates regularly to customer Consult with customers after sales or contract signings to resolve problems and to provide ongoing support Data entry Communicate project delivery requirements to production and continually update customer with expected delivery dates Initiate new customer account setup and forward information to accounting department Strong communication skills, both written and verbal required.
Writes clearly and informatively Excellent people skills necessary to provide exceptional customer service Must be able to multi-task, and demonstrate strong organizational skills Ability to work independently and as a team; exercise sound judgement Computer literacy with the ability to learn new computer software.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 - $24.
50 an hour $22.
50 - $24.
50 an hour 9 hours ago 9 hours ago 9 hours ago ALL WEATHER NEW HIRE BONUS Join our Team and receive a $600.
00 bonus Voted Best Places to Work in the North Bay Business Journal for 3 years in a row! POSITION SUMMARY Come join our dynamic Inside Sales team! We are looking for motivated and highly organized individuals who are detail oriented and possess superior communication skills, both written and verbal.
As a partner to our Outside Sales team, and the primary contact for our established customers, you will process quote and order requests and be a resource for product knowledge and post-sales support.
You will work closely with other departments to ensure timely and accurate information is conveyed to the sales team and our customers.
Here at All Weather, our #1 priority is our people.
We believe in a culture driven by our core values of Excellence, Empowerment, Respect, Integrity, Accountability, and Customer Service.
If you are committed to these values and possess the skills outlined above, we would love to meet you! Benefits offered to all full-time employees:
Medical, dental, and vision insurance 401(k) plan Vacation pay, sick pay, and 8 paid holidays Performance based bonuses REQUIRED EXPERIENCE Education:
High School Diploma or equivalent
Experience:
2
years of sales and customer service experience Computer Skills:
Proficient in MS Suite ESSENTIAL FUNCTIONS Interact with our customers, provide written quotes, information about products, and availability Estimate/quote prices levels 1-4, current lead times and other details associated with project Process customer orders on the daily basis to ensure quick turnaround and order accuracy Follow up with production department on project status, and communicate updates regularly to customer Consult with customers after sales or contract signings to resolve problems and to provide ongoing support Data entry Communicate project delivery requirements to production and continually update customer with expected delivery dates Initiate new customer account setup and forward information to accounting department CORE COMPETENCIES Strong communication skills, both written and verbal required.
Writes clearly and informatively Excellent people skills necessary to provide exceptional customer service Must be able to multi-task, and demonstrate strong organizational skills Ability to work independently and as a team; exercise sound judgement Computer literacy with the ability to learn new computer software PHYSICAL DEMANDS This position requires sitting for long periods of time; however, some filing is required.
This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
All Weather Architectural Aluminum provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, All Weather Architectural Aluminum complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Reasonable Accommodations Statement :
To perform this job successfully an individual must be able to perform each essential function satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Medical, dental, and vision insurance 401(k) plan Vacation pay, sick pay, and 8 paid holidays Performance based bonuses Interact with our customers, provide written quotes, information about products, and availability Estimate/quote prices levels 1-4, current lead times and other details associated with project Process customer orders on the daily basis to ensure quick turnaround and order accuracy Follow up with production department on project status, and communicate updates regularly to customer Consult with customers after sales or contract signings to resolve problems and to provide ongoing support Data entry Communicate project delivery requirements to production and continually update customer with expected delivery dates Initiate new customer account setup and forward information to accounting department Strong communication skills, both written and verbal required.
Writes clearly and informatively Excellent people skills necessary to provide exceptional customer service Must be able to multi-task, and demonstrate strong organizational skills Ability to work independently and as a team; exercise sound judgement Computer literacy with the ability to learn new computer software.
Estimated Salary: $20 to $28 per hour based on qualifications.
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